In this article, we will show you how to cancel Planet Fitness membership, potential fees, and options like freezing your membership.

If you’ve decided that it’s time to cancel your Planet Fitness membership, you’re not alone. Life changes, goals shift, or maybe you’re looking for a different fitness option.

How to cancel Planet Fitness membership – whatever your reason may be, cancelling your Planet Fitness membership is a straightforward process.

Here you will see everything you need to know to cancel your membership, the potential fees involved, and alternative options if you decide to take a break but still want to stay connected to the Planet Fitness community.

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Understanding the Planet Fitness Membership Cancellation Policy

Before diving into the steps of cancellation, it’s essential to understand the basics of Planet Fitness’s membership cancellation policy. They offer several membership types, with the most common being the PF Black Card and the Classic Membership. The cancellation process may slightly vary depending on which membership you hold.

Key Cancellation Terms You Should Know:

• 24-hour notice: To avoid additional charges, it’s recommended to cancel your membership at least 24 hours before the next billing cycle.
• Cancellation fees: Depending on the membership plan, there may be an early termination fee or other charges associated with cancellation. Make sure to review your contract to understand any potential penalties.
• Annual Fees: If you have an annual fee (usually charged once a year), you may need to pay it even if you cancel before the billing date. This is important to keep in mind when planning your cancellation.

How to cancel Planet Fitness membership

Now that you’re familiar with the basics, let’s look at the various methods you can use to cancel your membership. Planet Fitness allows for several cancellation options, giving you the flexibility to choose the most convenient one for you.

1. How to cancel Planet Fitness membership in Person at the Gym

The most direct method of cancellation is to visit your local Planet Fitness gym in person. Here’s how it works:

• Step 1: Go to the Planet Fitness location where you signed up.
• Step 2: Speak with a staff member at the front desk and request to cancel your membership.
• Step 3: Fill out any required forms or paperwork to process the cancellation.
• Step 4: Ask for a written confirmation or receipt of the cancellation for your records. This is a crucial step to avoid any future confusion or billing issues.

If you’re a PF Black Card member, keep in mind that you may have additional benefits, such as access to other locations. It’s a good idea to confirm if your cancellation impacts those perks.

See Also: 5 Steps to Cancel Lifetime Fitness Membership

2. How to cancel Planet Fitness membership by Phone

If you can’t make it to the gym, calling Planet Fitness customer service is another option. Here’s how you can do that:

• Step 1: Dial 1-800-432-6348 to reach the Planet Fitness customer service team.
• Step 2: Let the representative know that you want to cancel your membership.
• Step 3: Confirm any details related to your membership, such as the cancellation fee or the date your membership will be officially canceled.
• Step 4: Request a cancellation confirmation number or email for proof.

While this is a convenient method, some users have reported that waiting times can be long, especially during peak hours. Be sure to call during less busy times to minimize hold time.

3. How to cancel Planet Fitness membership Online (Mail Option)

Planet Fitness does not currently offer an online cancellation option via their website, but you can cancel by sending a certified letter to their corporate headquarters. Here’s the process:

• Step 1: Write a formal cancellation letter. Include details such as your membership number, your full name, address, and request for cancellation.

• Step 2: Send the letter via certified mail to the address below:

  Planet Fitness Member Services 4 Liberty Lane West Hampton, NH 03842

• Step 3: Request a receipt or tracking number for your mail. This ensures you have a record of your cancellation request.

This option can take some time, so be prepared to wait for confirmation of cancellation, and remember that sending certified mail will incur a small fee.

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4. How to cancel Planet Fitness membership via Email (Not Recommended)

Planet Fitness doesn’t make email cancellation a priority, but some members have successfully canceled by emailing their local gym or the customer service team. Keep in mind that you may not receive a prompt reply. If you choose to cancel via email, it’s wise to also follow up with a phone call or mail to ensure the cancellation is processed correctly.

Common Cancellation Fees and Policies

Depending on your membership, there may be cancellation fees involved. Here are some typical costs:

• Classic Membership: If you’re in a month-to-month contract and cancel within the first year, you might be subject to an early termination fee. However, if you’ve been a member for over a year, you may not have to pay this fee.
• PF Black Card: A PF Black Card typically requires a 12-month commitment. If you cancel before your one-year term is over, you could face an early termination fee, but it will depend on your gym’s policy.
• Annual Fees: Planet Fitness charges an annual fee, typically around $39, and it’s usually billed on your anniversary date. If you cancel just before this fee is due, you may still be charged for it, even if your membership is canceled.

Alternative Options: Freezing Your Membership

If you’re not entirely ready to cancel but need a break, freezing your membership may be a great option. Planet Fitness allows you to freeze your membership for a period (typically 1 to 3 months) for a small fee. This could be ideal if you plan to return once your schedule clears up, or if you’re going away for an extended period.

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Conclusion

Cancelling your Planet Fitness membership doesn’t have to be complicated, as long as you follow the right steps and are prepared for any potential fees. Whether you cancel in person, by phone, or through certified mail, make sure you keep a copy of the cancellation confirmation. And if you’re just taking a break, consider freezing your membership instead. With the right approach, you can smoothly end your Planet Fitness membership without any hassle.

Have questions? Feel free to reach out to your local Planet Fitness location or customer service for more details about their cancellation policies.

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