In this article, we will show the list of all things you can buy with NC Medicaid OTC card. Here you will also see what the NC Medicaid OTC card is and how to use it.

Are you wondering what you can purchase with your NC Medicaid Over-the-Counter (OTC) card? You’re not alone! Many North Carolina Medicaid recipients aren’t fully aware of the handy benefits these OTC cards provide.

What Is the NC Medicaid OTC Card?

The NC Medicaid OTC card is a benefit provided by certain North Carolina Medicaid health plans. It allows eligible beneficiaries to purchase approved health and wellness items without having to pay out of pocket. Depending on the health plan you’re enrolled in, you may receive a monthly or quarterly allowance on this card.

This benefit helps you get the over-the-counter products you need to stay healthy, especially if you regularly purchase first-aid supplies, personal care products, or non-prescription medications.

Read Also: 35 Things You Can Buy with Medline OTC Card

How Does the NC Medicaid OTC Card Work?

1. Receive Your Card: If you are enrolled in a participating health plan under NC Medicaid, your plan may mail you an OTC card automatically. If you aren’t sure whether your plan offers OTC benefits, check your plan’s documentation or contact member services.

2. Check Your Balance: Each month or quarter, your card is loaded with a set dollar amount. You can typically check the balance on the card provider’s website or by calling the member services number on the back of your card.

3. Shop for Eligible Items: Once your card is loaded, you can use it to purchase approved over-the-counter items at participating retailers like CVS, Walgreens, Walmart, or other major pharmacy or grocery store chains. You can usually shop in-store, over the phone, or online (depending on your plan’s requirements).

4. Swipe and Save: When you’re ready to check out, simply use your NC Medicaid OTC card at the register, or enter its details online if you’re shopping on a supported website. The cost of eligible items will be deducted from your OTC card balance.

List of Things You Can Buy with NC Medicaid OTC card

While each health plan may have its own specific list of approved OTC items, you’ll typically find these categories covered:

Cold & Flu Remedies

1. Cough syrups and drops

2. Decongestants

3. Nasal sprays

4. Fever and pain relievers (e.g., acetaminophen, ibuprofen)

Allergy & Sinus Care

5. Antihistamines (tablets, liquids, or nasal sprays)

6. Eye drops for allergy relief

7. Allergy syrups for children

Pain Relief

8. NSAIDs (e.g., ibuprofen, naproxen)

9. Acetaminophen (Tylenol)

10. Topical pain relievers (e.g., creams, patches)

Read Also: 15 Stores that Accept Medline OTC Card

Digestive Health

11. Antacids and acid reducers (e.g., Tums, Pepcid)

12. Anti-diarrheal medications

13. Laxatives and stool softeners

14. Probiotics

First Aid & Medical Supplies

15. Adhesive bandages and gauze

16. First-aid kits

17. Antiseptics (e.g., hydrogen peroxide, rubbing alcohol)

18. Thermometers

19. Hot/cold packs

20. Ointments for cuts, burns, or rashes

21. Gloves or masks (where applicable)

Oral Care

22. Toothpaste and toothbrushes

23. Mouthwash (alcohol-free may also be available)

24. Dental floss and flossers

Eye Care

25.  Contact lens solutions and cases

26. Eye drops (lubricating, redness relief)

Foot Care

27. Corn and callus treatments

28. Medicated foot powders

29. Anti-fungal creams and sprays

30. Orthotic shoe inserts (depending on plan coverage)

Read Also: 15 Stores That Accept IEHP OTC Card

Incontinence & Personal Hygiene

31. Adult briefs and protective underwear

32. Pads and liners for incontinence

33. Cleansing wipes

34. Feminine hygiene products (tampons, sanitary pads) – coverage can vary, so confirm with your plan

Diabetes & Glucose Testing Supplies

35. Blood glucose meters (sometimes included)

36. Test strips and lancets

37. Alcohol swabs

Vitamins & Supplements

38. Multivitamins (adult or children)

39. Prenatal vitamins

40. Specific vitamins such as Vitamin D, Vitamin B12, iron supplements (covered if within plan’s guidelines)

41. Minerals like calcium or magnesium

Smoking Cessation Aids (Select Plans)

42. Nicotine patches

43. Nicotine gum or lozenges

Always remember: If you’re ever unsure about whether an item is covered, check your plan’s official OTC list or call the number on your card.

Read Also: 7 Steps to Use OTC Card at CVS online

Tips for Maximizing Your OTC Benefits

1. Make a List: Before you head to the store or shop online, jot down the items you need. This helps you stay organized and ensures you don’t forget important supplies.

2. Keep Track of Your Balance: Knowing how much you have on your card will help you decide which items to prioritize. Keep an eye on your monthly or quarterly limit so you don’t miss out on benefits.

3. Use It or Lose It: Many plans have a “use it or lose it” policy, meaning any unused funds might not roll over to the next period. Set a reminder on your phone or calendar to use your allowance before it expires.

4. Check for Promotions: Retailers may offer in-store promotions or coupons on OTC products. Combining these deals with your OTC card can help stretch your allowance even further.

5. Ask Questions: If you’re unsure about anything, don’t hesitate to ask a pharmacist or customer service representative. They’re there to help and can guide you through which products are eligible.

Frequently Asked Questions

Q: Can I use my OTC card to buy food or household items (like detergent)?
A: Typically, the NC Medicaid OTC card is restricted to health and wellness items. Food, snacks, or household cleaning products are usually not covered. Check your plan’s guidelines to see the full list of non-eligible items.

Q: Can family members use my OTC card?
A: The OTC card is linked to your personal Medicaid benefits, so it’s intended for use by the beneficiary only. However, you can certainly purchase eligible OTC items for a dependent or loved one if the items are relevant to your household’s care, as long as it aligns with your plan’s rules.

Q: What happens if I try to buy a non-covered item?
A: If you attempt to purchase a non-eligible product, the transaction may be declined or you’ll be asked to use a different payment method. Always confirm an item’s eligibility before you finalize your purchase.

Q: Will my unused balance roll over?
A: This depends on your specific health plan. Some plans allow rollover (up to a certain limit), while others don’t. Review your plan details or call the member services line to be sure.

Wrapping Up

Your NC Medicaid OTC card is a convenient, money-saving benefit designed to keep you and your family healthy. By knowing what items are covered, keeping track of your balance, and shopping wisely, you can ensure you’re getting the most out of your plan.

If you’re still not sure which products you can buy or how to use the card, don’t sweat it—just reach out to your health plan’s member services, chat with a pharmacist, or consult your plan’s official website. After all, there’s no such thing as a silly question when it comes to staying healthy on a budget.

Stay well, and happy shopping with your OTC card!

Feel free to share this guide with friends or family members who might benefit from knowing all about their NC Medicaid OTC card options. With these tips and a little bit of planning, you’ll be all set to use your OTC benefit to its fullest and keep your household stocked with the health items you need!

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