In this article, we will show you things to do if your Chromebook is not charging. Learn how fix Chromebook charging issues and get your device back to work.

Having a Chromebook that won’t charge can be incredibly frustrating, especially when you’re in the middle of an important task.

Whether you’re working on a project, attending a virtual meeting, or simply surfing the web, a dead battery can halt productivity in an instant.

But don’t worry – there are several things you can try to get your Chromebook charging again.

Here, we will guide you through a step-by-step guide of everything to do if your Chromebook is not charging. From basic troubleshooting to advanced fixes, we’ve got you covered.

11 things to do if your Chromebook is not charging

1. Check the Charger and Power Cable

The first step in resolving a charging issue is to ensure that the charger and power cable are working properly. Here’s what you should do:

• Inspect the Power Cable and Adapter: Look for any visible damage like frays or kinks. If the cable looks damaged, it may need replacing it with a new power cable or adapter.

• Test the Charger with Another Device: If possible, try using the same charger to power another device, like a smartphone or another Chromebook. This will help determine whether the charger itself is faulty.

• Check the Plug and Port: Make sure the charger is securely plugged into the power outlet and the charging port of your Chromebook. A loose connection could be the cause of your charging issue.

2. Try a Different Power Outlet

It’s easy to assume that the charger is at fault, but sometimes the problem can lie with the power outlet itself.

Try plugging your charger into a different outlet to rule out this possibility. If you’re using a power strip, plug the charger directly into the wall to avoid any potential power issues with the strip.

3. Restart Your Chromebook

It might seem simple, but restarting your Chromebook can fix many charging issues. Restarting your device clears temporary glitches and refreshes the system, which can resolve issues with charging. Here’s how to do it:

1. Save your work.

2. Hold down the power button until the screen goes black.

3. Wait for a few seconds, then press the power button again to turn the Chromebook back on.

4. Perform a Hard Reset

If restarting doesn’t help, try performing a hard reset. A hard reset can help clear out any minor software or hardware issues preventing your Chromebook from charging. Here’s how to do it:

1. Turn off your Chromebook.

2. Press and hold the refresh key (usually located in the top row of keys, with a circular arrow icon) and the power button simultaneously.

3. Hold the buttons down for about 10 seconds until the device restarts.

5. Check for Battery or Power Settings Issues

Sometimes, your Chromebook might be charging but not showing the correct battery level due to a software issue. Check your battery settings and ensure that there are no issues with the power settings. Here’s how:

• Click on the status area in the bottom-right corner of your screen (where the clock is located).

• Look for the battery icon to see if it’s charging. If it shows a battery with a plug but isn’t increasing, there may be an issue with the charging settings.

• Try disabling any power-saving features temporarily to see if that helps.

6. Inspect the Charging Port on Your Chromebook

Dirt or debris in the charging port can prevent the charger from connecting properly. Check the charging port for any dust, lint, or other obstructions. If you see any debris, gently clean it out with a can of compressed air or a soft brush. Be careful not to damage the port while cleaning.

7. Update Your Chromebook’s Software

Sometimes, an outdated operating system can cause problems with charging. Make sure your Chromebook is running the latest version of Chrome OS. To check for updates:

1. Click on the status area in the bottom-right corner.

2. Click on the gear icon to open the settings menu.

3. In the Settings window, scroll down to the About Chrome OS section.

4. Click on Check for updates.

If there’s an update available, install it and restart your Chromebook to see if the charging issue is resolved.

8. Try a Different Charger or USB-C Cable

If you’re using a USB-C charger, it’s important to ensure that the cable and adapter are compatible with your Chromebook. Not all USB-C chargers work the same way, and some may not deliver enough power to charge your device.

If possible, try a different charger to see if it resolves the issue. If the problem is with your original charger, consider replacing it with Chromebook charger that’s recommended by your Chromebook’s manufacturer.

9. Perform a Battery Calibration

If your Chromebook’s battery is not charging properly, it could be out of sync with the operating system. To recalibrate the battery:

1. Plug in your charger and let the battery charge fully to 100%.

2. Once it’s charged, disconnect the charger and let the battery drain completely until the device shuts off.

3. Plug the charger back in and allow it to charge to 100% without interruption.

This process can help the system recalibrate the battery indicator and charging functionality.

10. Check the Battery Health

If none of the above steps work, your Chromebook’s battery could be damaged or failing. Many Chromebooks come with a built-in battery health check tool. Here’s how to check:

1. Press Ctrl + Alt + T to open the terminal.

2. Type battery_test and press Enter.

The test will show the status of your battery, and it will indicate whether it’s healthy or needs replacing with a new Chromebook battery. If your Chromebook’s battery health is poor, it may need to be replaced by a professional.

11. Contact Chromebook Support

If all else fails, contact your Chromebook’s customer support. They can offer further troubleshooting steps or determine if your charger, battery, or Chromebook is defective and needs repair. You may still be under warranty, so check the warranty status before seeking repairs.

Conclusion

A Chromebook charger that isn’t working can be caused by a variety of issues, from a faulty charger to software problems. By following the troubleshooting steps outlined above, you can often identify and resolve the issue without much hassle. Start with the basics, and if those don’t work, try more advanced solutions like resetting your Chromebook or checking the battery health.

Remember, regular maintenance – such as cleaning your charging port and keeping your software up to date – can help prevent charging issues from happening in the first place.

If you’ve tried everything and still can’t resolve the problem, don’t hesitate to reach out to customer support for assistance. Stay productive, and get your Chromebook charging again in no time!

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