In this article, we will show you how to fix PS5 controller disconnecting issues. follow this guide to fix your PlayStation 5 controller disconnecting issues now.

Struggling with a PS5 controller that keeps disconnecting? This comprehensive, step-by-step guide covers everything from simple battery checks to advanced fixes like database rebuilds—ensuring smooth, uninterrupted gameplay on your PlayStation 5.

Is your PS5 controller disconnecting right when you’re about to score the winning goal or defeat that final boss? Don’t worry—you’re definitely not alone! Many PlayStation 5 users experience periodic disconnecting issues with their DualSense controllers, and there are several easy fixes you can try.

How to fix PS5 controller disconnecting issues

Follow these tips on how to fix ps5 controller input issues below:

1. Make Sure Your DualSense Controller Is Charged

Why it matters:
A low battery is one of the most common reasons for a PS5 controller disconnecting. If your controller doesn’t have enough juice, it might drop its connection unexpectedly.

How to fix it:

1. Plug your controller into the PS5 console using a USB-C charging cable.
2. Wait at least 30 minutes to ensure the battery has sufficient charge.
3. Check the battery indicator on-screen to confirm it’s fully charged.

Pro Tip: If you suspect the charging cable is faulty, try a different USB-C cable to eliminate that possibility.

2. Update Your PS5 System Software

Why it matters:
Sony regularly releases firmware updates for both the PS5 console and the DualSense controller. These updates can address known bugs—including disconnect issues—and improve system stability.

How to fix it:

1. Turn on your PS5 and go to Settings > System > System Software > System Software Update and Settings.
2. Select Update System Software.
3. If an update is available, follow the on-screen prompts to install it.
4. Once the console restarts, connect your DualSense controller via USB and check for a controller firmware update.

Pro Tip: After updating, test your controller in various games to see if the disconnection problem persists.

Read Also: 10 Ways to Fix PS5 Slow Download Speeds

3. Reset Your PS5 Controller

Why it matters:
Sometimes, a minor glitch in the controller’s internal settings can cause continuous disconnections. Resetting the controller to factory settings often resolves these issues.

How to fix it:

1. Turn off your PS5 console.
2. Locate the small reset button on the back of the DualSense controller (near the L2 button).
3. Use a paperclip or a SIM eject tool to press and hold the reset button for about 5 seconds.
4. Turn on your PS5, then reconnect the DualSense by plugging it in with a USB-C cable.

Pro Tip: This process wipes the controller’s saved Bluetooth pairing data, so you’ll need to pair it again.

4. Check for Bluetooth Interference

Why it matters:
Your PS5 and DualSense controller communicate via Bluetooth when wirelessly connected. Interference from other devices can disrupt the signal, leading to disconnects.

Possible sources of interference include:

• Other wireless devices (headphones, speakers, Wi-Fi routers).
• Objects blocking the signal (metal shelves, thick walls).
• Nearby microwaves or wireless security cameras.

How to fix it:

1. Move your PS5 and controller closer together—ideally within a few feet.
2. Turn off or move other wireless devices in the immediate area.
3. Keep the console in an open space with good ventilation and minimal obstructions.

Pro Tip: Consider using a USB-C cable connection if you’re in a Wi-Fi congested environment. A wired connection reduces the chance of wireless dropouts.

Read Also: 7 Steps to Fix Stick Drift on Xbox One

5. Rebuild Your PS5 Database

Why it matters:
A corrupted or cluttered database can cause various performance issues, including controller disconnects. Rebuilding the database can help resolve these underlying problems and keep your console running smoothly.

How to fix it:

1. Power off your PS5 completely.
2. Press and hold the power button until you hear two beeps (about 7 seconds). Your console will enter Safe Mode.
3. Connect your DualSense controller via USB.
4. Select Rebuild Database from the Safe Mode menu.
5. Wait for the process to finish, then restart the console.

Pro Tip: Rebuilding the database only organizes your console’s storage; it won’t delete your game saves or personal data.

6. Use a Wired Connection Temporarily

Why it matters:
If you’re in a pinch—say, in the middle of a crucial match—switching to a wired connection can be a quick workaround. This ensures there’s no wireless signal interruption at all.

How to fix it:

1. Plug the DualSense controller into the PS5 using the official USB-C cable.
2. Play as normal to confirm the disconnects no longer occur.

Pro Tip: Even if this isn’t your ideal long-term fix, it helps you identify whether the issue is specifically with wireless connectivity.

Read Also: 5 Steps to Change Language on DS4 Controller

7. Contact Sony or Get Professional Help

Why it matters:
If you’ve tried all the troubleshooting tips above and still experience random disconnects, there may be a hardware fault. Sony support can help you determine if your controller requires a repair or replacement.

How to fix it:

1. Visit the PlayStation Support site and follow the instructions for submitting a repair request.
2. Provide detailed information about your disconnecting issues and the steps you’ve already attempted.

Frequently Asked Questions

Q: Can a damaged USB port on the PS5 cause controller disconnects?
A: Yes. If the USB port or cable is damaged, it can interfere with both charging and data transfer. Try multiple USB ports or a different cable to rule out hardware issues.

Q: How often should I update my PS5 controller firmware?
A: Perform updates whenever they’re available. System and controller updates often include crucial bug fixes and stability improvements.

Q: Will resetting my controller delete any game data or progress?
A: Not at all. Resetting the DualSense only restores its internal settings—your PSN account, saved games, and data remain on the PS5.

Wrapping Up

Dealing with a PS5 controller that keeps disconnecting can be frustrating, but fortunately, there are multiple ways to tackle the problem. Always start with the simplest solutions—like charging your controller, updating your system software, or reducing Bluetooth interference—and work your way up to more involved fixes such as database rebuilds or contacting Sony support.

By following these steps and keeping your console and DualSense controller up to date, you’ll likely say goodbye to random disconnects and enjoy a smoother, uninterrupted gaming experience. Happy gaming, and may the only thing you ever have to worry about disconnecting be your enemies on the scoreboard!

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