6 Steps to Get Fidelis Care OTC Card - Early Finder
Insurance

6 Steps to Get Fidelis Care OTC Card

How do I get a Fidelis otc card – In this article, we will show you steps to get Fidelis Care OTC card and how to make the most out of this valuable benefit. Here you will also learn how to obtain and use your Fidelis Care OTC card for essential health items. Discover eligibility, activation steps, and tips to maximize your over-the-counter benefits.

How to apply for Fidelis OTC card – If you’re enrolled in a Fidelis Care plan that offers Over-the-Counter (OTC) benefits, congratulations! You may be eligible for a Fidelis Care OTC card, which makes purchasing these Fidelis OTC card items list more convenient and affordable.

What Is the Fidelis Care OTC Card?

The Fidelis Care OTC Card is a prepaid card loaded with a set allowance every quarter (or month, depending on your plan) that you can use to buy approved over-the-counter products, such as:

  • Cold and flu medications
  • Vitamins and supplements
  • First-aid supplies
  • Personal care items

Think of it like a gift card for health essentials. It’s a benefit designed to help offset your healthcare costs and keep you healthy—without dipping too deeply into your own pocket.

See: 19 Stores that Accept Fidelis OTC Card

Fidelis Care OTC Card Requirements and Eligibility

Fidelis Care offers various health plans in New York State, including Medicare Advantage, Medicaid Managed Care, the Essential Plan, Child Health Plus, and Qualified Health Plans. Whether you’re eligible for the OTC card often depends on:

  1. Type of Plan – Not all plans offer OTC benefits. If you have a Medicare Advantage plan through Fidelis Care, there’s a higher chance you’ll qualify for an OTC card.
  2. Plan Details – Each plan has different coverage levels and optional benefits. You should review the Summary of Benefits or Evidence of Coverage (EOC) for your specific plan.
  3. Enrollment Period – You usually have to wait until certain enrollment periods—like the Annual Enrollment Period (AEP) for Medicare or the Open Enrollment Period (OEP) for marketplace plans—to sign up or make changes.

If you’re unsure whether your specific plan qualifies for an OTC card, it’s always a good idea to check Fidelis Care’s official website or contact customer service.

How to to Get Fidelis Care OTC Card

Follow the Fidelis OTC card application guide below;

Step 1: Confirm Your Plan’s OTC Benefit

Before anything else, confirm that your Fidelis Care plan includes an OTC benefit. Here’s how:

  • Review Your Plan Documents: Your Evidence of Coverage (EOC) or Summary of Benefits will detail any OTC allowances or perks included with your plan.
  • Check Fidelis Care’s Website: Sometimes the most up-to-date information is on their website. Look for a dedicated “Over-the-Counter (OTC) Benefits” section.
  • Call Customer Service: If you can’t find the info you need, dial the number on the back of your Fidelis Care member ID card and ask about OTC benefits.

By confirming that your plan includes OTC benefits, you’ll save time and know exactly what to expect.

Step 2: Enroll or Switch to a Qualifying Plan (If Needed)

If you find out that your current Fidelis Care plan doesn’t offer OTC benefits, you may consider switching to a plan that does. Keep in mind:

  • Medicare Members: The Medicare Annual Enrollment Period (AEP) typically runs from October 15 to December 7 each year. During this time, you can change or enroll in a Medicare Advantage plan that offers OTC benefits.
  • Marketplace or Essential Plan Members: The Open Enrollment Period for New York State of Health usually starts in the late fall. You can switch or enroll in a new plan during this time.
  • Special Enrollment Periods (SEP): Certain life events (like moving, losing other coverage, or changes in income) might qualify you for a Special Enrollment Period, allowing you to change your plan outside of OEP or AEP.

Once you’re enrolled in or switched to a plan with OTC benefits, you’ll be well on your way to receiving your Fidelis Care OTC card.

Step 3: Wait for Your Fidelis Care OTC Card

After you’ve confirmed your eligibility (and enrolled in a plan that offers OTC benefits), your Fidelis Care OTC card will typically arrive by mail. In most cases:

  • Arrival Time: Expect your OTC card to arrive within a few weeks after your plan’s effective date or shortly after your coverage begins.
  • Welcome Packet: The card often comes with a welcome packet that explains how much your quarterly (or monthly) allowance is and which items you can purchase.

If you don’t receive your card or if you’ve misplaced it, don’t worry. Simply call Fidelis Care member services to have a new card issued.

Step 4: Activate Your OTC Card (If Required)

Some OTC cards require activation. Follow the instructions provided in your welcome packet or on a sticker attached to the card. You can usually activate by:

  1. Calling the Number on the Card: An automated system might guide you through some prompts to confirm your information.
  2. Visiting a Dedicated Website: Certain plans let you activate online by entering your membership details and card number.

Once you’ve completed the steps, your Fidelis Care OTC card should be activated and ready to use.

Step 5: Shop for Eligible OTC Products

One of the most exciting parts of having an OTC card is shopping for health-related items—without the extra cost. Here’s how to make the most of your allowance:

  1. Check Your Balance: You’ll want to know how much you have available before you shop. You can do this online or by calling the number on the back of your card.
  2. Review the Catalog: Fidelis Care typically provides a list or catalog of approved OTC items you can purchase. Common eligible items include:
    • Pain relievers (aspirin, ibuprofen)
    • Allergy medications
    • Oral health products (toothpaste, toothbrushes)
    • Diabetes care (certain sugar-free products, for example)
  3. Shop at Authorized Retailers: Depending on your plan, you may be able to use your card at participating pharmacies (like CVS, Walgreens, or Rite Aid) and sometimes online.
  4. Keep Track of Expiration Dates: Some allowances have a “use it or lose it” policy each quarter or month, so spend wisely and use up any remaining balance before it resets.

Step 6: Know Your Limits & Keep Receipts

It’s always a good habit to keep track of what you buy with your OTC card. Some plans might have quarterly or monthly limits, and certain items (like meal replacements or specialized medical equipment) might require prior authorization or may not be included at all. Keeping your receipts or checking your purchase history online helps you stay within your plan’s guidelines.

Read Also: 100 Top OTC Network Cards and their Benefits

Frequently Asked Questions

1. Can I use the Fidelis Care OTC Card online?
Depending on your plan, you may be able to use your OTC card through select online retailers. Check your plan’s instructions or call customer service for more details.

2. Do unused funds roll over?
In many cases, unused funds do not roll over to the next quarter. Always verify with your plan specifics. It’s wise to use up your allowance each benefit period to maximize your OTC card’s value.

3. What if I lost my OTC card?
No worries—just contact Fidelis Care’s member services. They can send you a new card and transfer any remaining balance to your new one.

Final Thoughts

Getting and using a Fidelis Care OTC card can be a game-changer for managing your health-related expenses. With this added benefit, you can stock up on essentials like vitamins, first-aid supplies, and allergy meds—without breaking the bank. By following these steps—confirming your plan eligibility, activating your card, and shopping smart—you’ll get the most bang for your buck.

Still have questions about the Fidelis Care OTC card or your plan’s OTC benefits? Reach out to Fidelis Care member services or explore their official website for more detailed, up-to-date information. Stay healthy and take advantage of all the perks your plan has to offer!

Disclaimer: This information is for general informational purposes and may vary based on individual plans or updated Fidelis Care policies. Always consult your official plan documents or contact Fidelis Care for the most accurate, up-to-date details.

EarlyFinder.com publishes fully work from home remote jobs, visa sponsorship jobs, study abroad scholarships, and other opportunities and information that are relevant to you. See below for other information you may like.

Related Posts

47 Things You Can Buy with Absolute Total Care OTC Card

47 Things You Can Buy with Absolute Total Care OTC Card

What can you buy with absolute total care card – In this article, we will show you the full list of things you can buy with Absolute Total…

22 Things You Can buy with Priority Health OTC card

22 Things You Can buy with Priority Health OTC Card

What can you buy with a Priority Health OTC card? In this article, we will show you the full list of things you can buy with Priority Health…

20 Stores that Accept Priority Health OTC card

20 Stores that Accept Priority Health OTC card

Where can I use my Priority Health OTC card? In this article, we will show you the full list of in-stores and online stores that accept Priority Health…

12 Stores that Accept Kaiser OTC Healthy Food Card

12 Stores that Accept Kaiser OTC Healthy Food Card

In this article, we will show you the full list of all in-stores and online stores that accept Kaiser OTC healthy food card. If you’re a Kaiser Permanente…

24 Kaiser Healthy Food Card Eligible Items

24 Kaiser Healthy Food Card Eligible Items

What can I buy with my Kaiser healthy food card? In this article, we will show you the full list of Kaiser healthy food card eligible items. Kaiser…

5 Steps to Get Money on OTC Card

5 Steps to Get Money on OTC Card

How do I get money on my OTC card? In this article, we will show you the 5 steps to get money on OTC card, how OTC cards…