How to Return a Gift on Amazon – Receiving a gift is always a pleasant surprise, but sometimes the gift may not be exactly what you wanted or needed. In those cases, returning the gift can be the best option.
Amazon, being one of the largest e-commerce platforms, has made the return process quite simple and convenient.
In this article, we will be providing a detailed explanation of the process of returning a gift on Amazon.
What Are the Major Guidelines for Returning Gifts on Amazon
- The item must be returned in the same condition as it was received upon delivery.
- You have 30 days from delivery to return an unwanted gift for a full refund in the form of Amazon gift cards. This return period may be extended during holidays.
- Free returns are available for certain items as stated on the product page. Amazon’s return policy applies to most items, but buyers purchasing from third-party sellers may have different return policies.
How to Return a Gift on Amazon
Step 1. Visit the Amazon Online Returns Centre
- Log in to your Amazon account if you have one and open the Amazon Online Returns Center from your desktop or laptop browser.
- It is important to note that you must have an Amazon account in order to receive your refund as an Amazon Gift Card. The gift card associated with the Amazon account used to return the item will then be credited.
Step 2. Type in the Item’s Order Number
- Look for your 17-digit Order ID on the packing slip. The number appears on the digital gift receipt as well.
- If you are unable to locate the order number, please contact Amazon customer service for assistance.
- Using the tracking number or sender’s name, a customer service representative can retrieve your order ID.
Step 3. Choose the Items You Want to Return and the Reason
- After entering the 17-digit order number, select the gift item to be returned and the reason from the drop-down menu.
- If your Amazon gift came from a third-party seller, submit a return request and wait for authorization.
- The seller may occasionally want to review your return request before agreeing to it.
Step 4. Print Return Label
- From the menu, choose Print Return Label.
- Open or save a PDF with the return label and instructions for attaching it to your package.
Note: If you’re returning multiple gifts, you’ll need to print individual labels. Pack your returns carefully to avoid damage or breakage during transit, which could slow down the process, cause them to be rejected, or reduce the gift return amount.
Step 5. Choose a Return Method
- Choose your preferred method of return. UPS, Hub Lockers, Kohl’s, Whole Foods, and Amazon’s 4-star store are among the available options.
- Find the nearest Amazon Hub Locker location if you want to use Amazon Hub Locker to return.
- Please keep in mind that your package must be less than 18 inches x 14 inches x 12 inches in order to fit into the locker.
Step 6. Send Back the Unwanted Gift
- Amazon will send you an authorization document once your return request has been processed.
- Replace the previous labels with the printed return labels, and place the return authorization form inside the box with the gift you want to return.
- In accordance with Amazon’s return policy, ensure the gift is unused and in the same condition as when it was received.
- Amazon will then send you a confirmation email and credit your gift card.
If I Return a Gift on Amazon Will the Buyer Know
When returning a gift purchased on Amazon, the gift card balance will be credited, even if the gift was purchased using the gift giver’s account.
The return process is similar to that of a physical store, and Amazon will not notify the gift recipient, allowing you to return the gift discreetly.
However, please note that refunds may take up to 25 days to be processed.
Return Amazon Gift Without Receipt
It is possible to return gifts that are still in their original condition for a full refund in the form of an Amazon gift card, even without a receipt.
If you received an Amazon package as a gift and do not have the receipt, you can still return the item discreetly. Contact Amazon customer service and explain the situation to them. They will assist you in obtaining the necessary information for the return process. After completing the online process, you will need to return the item in person.
To avoid complications with the Amazon return system, it is advisable to return items individually, rather than returning multiple items at once.
If you want to return more than one item, you will need to repeat the process for each item.