How to Tell SHEIN My Package Was Stolen: If your package from SHEIN was stolen, you can contact their customer service team to report it. They will provide you with a tracking number, which you can use to track the package’s whereabouts. You can also provide SHEIN with any information you have about the theft, such as the location and time of the incident. This will help them investigate the matter and take the necessary steps to ensure you receive your package.early finder
“What’s happened to my SHEIN package? I ordered a SHEIN product, but it has passed the delivery date, and the product is nowhere to be found.” This is a typical problem many SHEIN customers have faced in the past, forcing them to believe that their product was either stolen or missing.
So what happened? Did SHEIN actually lose my package? If you are thinking the same thing, then the answer is no. SHEIN does not lose packages, but shipping companies do.
So if you believe your package was stolen or missing, this article was created for you. In this article, you’ll learn how to tell or report to SHEIN anytime a product is stolen or missing. Continue reading to learn more.
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What should I do if my SHEIN package gets stolen?
First and foremost, do not panic. A SHEIN package can be easily replaced, but you should know a few things before you begin. The first step is to contact a SHEIN expert and provide all relevant information about your stolen order. They should be able to figure out what happened to your packages and assist you in making the best replacement decisions.Tell SHEIN My Package Was Stolen
Does SHEIN refund stolen packages?
SHEIN does, in fact, refund stolen packages. But only if the buyer files a claim within 72 hours of the purchase. The buyer must file a claim online or at the nearest SHEIN office for a refund.
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What should I do if my SHEIN package is missing?
If you notice that your SHEIN package is missing, contact the customer service team by visiting the website and completing a form. It could take some time to get a response.
How to get a SHEIN missing package refund
To receive a refund for a missing package, follow the steps outlined below:
- Navigate to your SHEIN
- Next, go to “My Orders” and select “View Details.”
- Check the status of your order; if it is missing, proceed to the next step.
- Contact Customer Service and wait for their response.
- Follow the instructions provided by SHEIN Customer Service.
- The refund will be credited to your SHEIN wallet or original payment account.
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What should I do if my SHEIN package is not delivered?
First, check your SHEIN account to see if the package has been delivered. If it has, contact the carrier and request a re-delivery. If your order has not been delivered after a few days, you can contact customer service directly. They’ll respond within 24-48 hours. You should also check the package status on SHEIN’s website and follow the instructions there.
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What should I do if my SHEIN package is delivered but I have yet to receive it?
In situations where your SHEIN order was delivered but not received, you should first check your order history. Your order history will indicate the status of your order. If you do not see the SHEIN package or the status of your order, please email our customer service team. They will look over your order history and respond within 24 hours.
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